{"product_id":"fortinet-fortigate-81f-forticare-premium-support-1-or-5-years","title":"Fortinet FortiGate 81F FortiCare Premium Support - 1 or 5 Years","description":"\u003cp\u003eThis is the FortiCare Premium support contract for one FortiGate 81F (FG-81F), offered for 1 year or 5 years. It combines 24x7 phone and web support with one-hour response on critical issues, firmware upgrades, FortiGuard base updates and advance hardware replacement with next-business-day delivery. It suits FortiGate 81F owners who want support and replacement cover without the security subscriptions.\u003c\/p\u003e\n\u003ch3\u003eMain Specs\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eCovers one FortiGate 81F (FG-81F), 12 or 60 months\u003c\/li\u003e\n\u003cli\u003eTechnical support 24x7, follow-the-sun, by phone and web\u003c\/li\u003e\n\u003cli\u003e1-hour response on P1\/P2 phone escalations\u003c\/li\u003e\n\u003cli\u003eNext-business-day response on P3 web tickets\u003c\/li\u003e\n\u003cli\u003eFirmware upgrades and FortiGuard base updates (application control, botnet\/C2, GeoIP, trusted certificates)\u003c\/li\u003e\n\u003cli\u003eHardware advance replacement (RMA), next-business-day delivery target\u003c\/li\u003e\n\u003cli\u003eFortiCare asset portal access\u003c\/li\u003e\n\u003cli\u003eRegistered to the device serial number in FortiCare\u003c\/li\u003e\n\u003cli\u003eIdeal for FortiGate 81F owners who need hardware and technical support cover\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAvailable Options\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e1 Year\u003c\/li\u003e\n\u003cli\u003e5 Year\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Fortinet","offers":[{"title":"1 Year","offer_id":52935081820391,"sku":"FC-10-0081F-247-02-12","price":0.0,"currency_code":"USD","in_stock":false},{"title":"5 Year","offer_id":52935081853159,"sku":"FC-10-0081F-247-02-60","price":0.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0782\/8003\/2487\/files\/fortinet-fortigate-81f-forticare-premium-support-1-or-5-year-1.jpg?v=1793191427","url":"https:\/\/www.ndxcomputer.com\/products\/fortinet-fortigate-81f-forticare-premium-support-1-or-5-years","provider":"NDX Computer","version":"1.0","type":"link"}