{"product_id":"fortinet-fortiswitch-124f-fpoe-forticare-premium-support-1-year","title":"Fortinet FortiSwitch 124F-FPOE FortiCare Premium Support - 1 Year","description":"\u003cp\u003eThis is the 1-year FortiCare Premium support contract for one FortiSwitch 124F-FPOE (24x GE PoE+ and 4x 10GE SFP+). It combines 24x7 phone and web support with one-hour response on critical issues, firmware upgrades and advance hardware replacement with next-business-day delivery. It suits businesses using the FortiSwitch 124F-FPOE that want it covered for another year.\u003c\/p\u003e\n\u003ch3\u003eMain Specs\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eCovers one FortiSwitch 124F-FPOE (FS-124F-FPOE) for 12 months\u003c\/li\u003e\n\u003cli\u003eTechnical support 24x7, follow-the-sun, by phone and web\u003c\/li\u003e\n\u003cli\u003e1-hour response on P1\/P2 phone escalations\u003c\/li\u003e\n\u003cli\u003eNext-business-day response on P3 web tickets\u003c\/li\u003e\n\u003cli\u003eFirmware upgrades and FortiGuard base updates (application control, botnet\/C2, GeoIP, trusted certificates)\u003c\/li\u003e\n\u003cli\u003eHardware advance replacement (RMA), next-business-day delivery target\u003c\/li\u003e\n\u003cli\u003eFortiCare asset portal access\u003c\/li\u003e\n\u003cli\u003eRegistered to the device serial number in FortiCare\u003c\/li\u003e\n\u003cli\u003eIdeal for FortiSwitch 124F-FPOE owners who want support and replacement cover for a year\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Fortinet","offers":[{"title":"Default Title","offer_id":52935082246375,"sku":"FC-10-S124F-247-02-12","price":0.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0782\/8003\/2487\/files\/fortinet-fortiswitch-124f-fpoe-forticare-premium-support-1-y-1.jpg?v=1793191442","url":"https:\/\/www.ndxcomputer.com\/products\/fortinet-fortiswitch-124f-fpoe-forticare-premium-support-1-year","provider":"NDX Computer","version":"1.0","type":"link"}