Frequently Asked Questions

Can't find your answer? Message us on WhatsApp and we'll help.

How long does it take to process an order?

We confirm every order by phone or WhatsApp and then arrange delivery. For an exact delivery time, message us on WhatsApp at +961 78 858 051.

How much does delivery cost?

Delivery is free to every region of Lebanon. See our Shipping Policy for details.

Do you ship internationally?

We currently deliver within Lebanon only.

Can I change the contents of my order?

Yes. Contact us on WhatsApp as soon as possible, before your order is delivered, and we will update it for you.

What is your return policy?

We have a 30-day return policy. See our Refund Policy for the conditions and how to request a return.

Do your products come with a warranty?

Warranty depends on the product and the brand. Ask us on WhatsApp for the exact warranty of any item before you buy.

Will my PC parts be compatible?

Use our PC Parts Builder to plan your build, or send us your parts list on WhatsApp and we will check that everything works together.

Which payment methods do you accept?

The payment methods available for your order are shown at checkout. If you have a question about paying, message us on WhatsApp.

Is my personal information secure during checkout?

Yes. Checkout runs on Shopify’s secure, encrypted checkout, and we never see or store your full card details.