Fortinet FortiSwitch 124F-FPOE FortiCare Premium Support - 1 Year
1-year FortiCare Premium support for the FortiSwitch 124F-FPOE: 24x7 technical support, 1-hour critical response, firmware upgrades and next-business-day hardware replacement.
Read MoreSpecs
Brand
Fortinet
Model
FC-10-S124F-247-02-12
Product Type
FortiCare Premium support contract
Covered Device
FortiSwitch 124F-FPOE (FS-124F-FPOE), 24x GE RJ45 PoE+ and 4x 10GE SFP+
Express Shipping
Shipping Info
Fast delivery options for your convenience
Pick-Up in Store
Free
Select this option to pick up your order directly from our store. Fast and convenient!
Standard (3β5 Business Days)
15
Standard delivery with in-store pickup, 3β5 business days.
Express 1β2 Business Days
from $25
For quick delivery, choose Express shipping, and get your order within 1β2 business days.
Fortinet FortiSwitch 124F-FPOE FortiCare Premium Support - 1 Year
This is the 1-year FortiCare Premium support contract for one FortiSwitch 124F-FPOE (24x GE PoE+ and 4x 10GE SFP+). It combines 24x7 phone and web support with one-hour response on critical issues, firmware upgrades and advance hardware replacement with next-business-day delivery. It suits businesses using the FortiSwitch 124F-FPOE that want it covered for another year.
Main Specs
- Covers one FortiSwitch 124F-FPOE (FS-124F-FPOE) for 12 months
- Technical support 24x7, follow-the-sun, by phone and web
- 1-hour response on P1/P2 phone escalations
- Next-business-day response on P3 web tickets
- Firmware upgrades and FortiGuard base updates (application control, botnet/C2, GeoIP, trusted certificates)
- Hardware advance replacement (RMA), next-business-day delivery target
- FortiCare asset portal access
- Registered to the device serial number in FortiCare
- Ideal for FortiSwitch 124F-FPOE owners who want support and replacement cover for a year
Main Characteristics
Brand
Fortinet
Model
FC-10-S124F-247-02-12
Product Type
FortiCare Premium support contract
Covered Device
FortiSwitch 124F-FPOE (FS-124F-FPOE), 24x GE RJ45 PoE+ and 4x 10GE SFP+
Term
1 year (12 months)
Technical Support
24x7 follow-the-sun, phone and web
Response Time
1 hour for P1/P2 (telephone); next business day for P3 (web)
Hardware Replacement
Standard RMA: Fortinet uses commercially reasonable efforts to deliver the replacement unit on the next business day
Updates
Firmware upgrades, FortiGuard base services (application control, botnet/C2, GeoIP, trusted CA certificates)
Portal
FortiCare asset portal
Licensing
One contract per device
